Privacy Policy

Introduction

Welcome to https://bird-suet-pellets-with-mealworms.feedersandmore.co.uk (hereafter referred to as “Bird Suet Pellets with Mealworms,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy encompasses all aspects of our digital presence, including but not limited to:

Our official website at https://bird-suet-pellets-with-mealworms.feedersandmore.co.uk.
All associated mobile applications and online services offered by Bird Suet Pellets with Mealworms.
Any third-party platforms or services that we link to or integrate into our website, except where their privacy practices are governed by separate policies.

Processing Activities

This policy guides how we interact with users in various contexts:

As an Authorized User: If you create an account on our platform, we process your account information, including login credentials and profile details, to provide personalized services.
Website Visitors: When you visit our websites, we may collect certain data about your browsing behavior, such as pages visited, time spent, and referral sources, for analytics purposes.
Communication: We may contact you via email, phone, or SMS for transactional purposes, customer support, marketing (with your consent), or to provide updates related to our services.

Personal Data Collection

We collect various types of personal data, which can include:

Account Information: This includes usernames, passwords, and account settings you provide when creating an account.
Payment Information: Details such as credit/debit card numbers, expiration dates, and billing addresses used for purchases on our platform.
Financial Information: Transaction records, payment histories, and banking information related to financial transactions conducted through our services.
Purchase Information: Data about products or services you buy from us, including quantities, order history, and delivery preferences.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for the purpose of delivering targeted content and improving user experience.
Location Data: Information about your geographical location when you interact with our apps or websites, used to provide localized services.
Feedback: Your comments, reviews, and suggestions to enhance our products and services.
Social Media Information: If you choose to connect our platform with your social media accounts, we may access your public profile information from these platforms.
Product Information: Details about the products you view or purchase on our website, including product preferences and browsing behavior.

We obtain this data through direct user input, tracking technologies (like cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our websites or use our apps. We use them for several reasons:

Strictly Necessary: These cookies enable core functionalities like login, shopping cart operations, and language preferences.
Preference: They remember your settings (e.g., language) to provide a personalized experience.
Analytics: Analytics cookies help us understand user behavior on our sites and improve performance.

You can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Legal Obligations: We may need to keep data to comply with laws, regulations, or legal proceedings.
Business Operations: Your personal information is essential for operating our services and improving them over time.
Customer Support: We retain records of communications to provide efficient customer service.

Once the retention period expires or when the purpose has been fulfilled, we delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

Encryption: We use encryption for data in transit and at rest to safeguard sensitive information.
Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict security standards.
Access Controls: Our systems have access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to access and receive a copy of your personal data held by us.
Rectification: The right to request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
Restriction: The right to restrict the processing of your data for specific purposes.
Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
Objection: The right to object to the processing of your data for certain purposes, including direct marketing.
Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing of personal data.
Data Portability/Withdrawal of Consent: In some regions, you can withdraw consent for specific or all data processing activities and request data portability.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified through our website, and the updated policy will be posted here.

Contact Information

For any questions regarding privacy, data protection, or this policy, please contact us:

Email: [email protected]
Postal Address: [Provide our physical address]

We value your trust in sharing your personal information with us. This Privacy Policy was last updated on [Insert Date].